Inbound Services
• Order taking Services Order Processing refers to the activities involved right from the time the trained customer service representative receives a request for information, or an order for a product or service, through to the final step.
• Answering Services
There are so many types of Answering Services: Property • Government • services • Searched pricing • Attorney • Cable • Call center • Cell phone • Contractors • Industry • Emergency • Medical • Map • Doctors • Funeral home • Information • Mail receiving • Virtual office • Mortuary answering services
• Technical Support
Expertise with Spanish/ Russian /
Germany / France Language call centers • Web site support • Application support • Product support • Pre- & post-sales support for tech products • High end technical support Customer support
• Inbound Customer Services
Inbound Call Center Services We Offer Include • Appointment Setting • Order Taking • Catalog Sales • Customer Service • Answering Service • Database Management • Dealer Locator Service • General Information • Literature Fulfillment • Market Research Surveys • Membership Applications
• Inbound teleservices
Inbound Telemarketing services make or receive large numbers of calls on a company's behalf. These services can be a cost-effective alternative to creating an in-house Inbound telemarketing group. Inbound Telemarketing services can be broken into two major categories
Welcome to www thecallcenterindia com
Yantram has the resources, technology and operational expertise in place to help companies expand globally and exceed their customer sales, services and marketing expectations by the PROACTIVE Customer Centric approach.
Yantram is a fast growing remote offshore provider, extending high quality-value added offshore Contact Center Services from our state of art 100 seated Call Center based in India, at Ahmedabad.
Yantram specialize in all forms of call center outsourcing services. It includes outbound and inbound call center services which helps you better utilize..." your time, money and resources, and boost your bottom-line. We partner with you to provide you the entire spectrum of BPO services using our experience, industry insights and proven, repeatable methodologies.
Yantram outbound call center services have specialization in lead Generation services, appointment Scheduling, Research Surveys , Debt Collection, Telemarketing in Mortgage, Insurance and Telecom Industries etc. Our Inbound call center Services offers Order Taking service, Call Center Technical support, Customer Service, Help Desk & Answering service
WHY Call Center Services?
Outsourcing is a powerful business model which Transfers the responsibility of one or more of the company's functions to an efficient and reliable source allows the company to focus on its core competency:-
Competency:
- Reduces capital investment
- Reduces requirement of manpower
- Helps in business expansion
DEDICATED TO THE CREATION OF CUSTOMER SURPRISE
Customer focus has become the barometer of organizational performance. And for this very purpose call centers have gradually yet steadily made a niche for themselves. In a world of cutthroat competition, survival is the keyword - which involves not only multifarious and dynamic business attitude but also ensuring a flawless customer service. And that's where stands the inevitability of a call center.
WHY thecallcenterindia.com ?
That's why at YANTRAM we have established company- wide practices, including :
Recording all communication with our customers including voice, email, live chat, and correspondence.
We ensure timely reporting to track and improve departmental quality performance.
WHY India ?
Indian companies can provide call center services to clients based in the U.S. or the U.K. at one-sixth to one-fourth of what it costs in the U.S., U.K. or Australia..etc
Outbound Services
• Mortgage Lead Generation
We generate Exclusive mortgage leads • Live transfer mortgage leads • Telemarketing mortgage leads • refinance mortgage leads • buy mortgage leads • fresh mortgage leads • cheap mortgage leads • quality mortgage leads
• Insurance Lead Generation
We Offer Insurance leads • Life Insurance leads • Health Insurance leads • Insurance sales leads • auto insurance lead • business insurance lead • insurance lead services
• Collection Services
Expertise with Debt collection • Debt collection company • Data collection services • Debt Recovery services
• Market Survey
There are several uses of the word survey like • Customer Satisfaction • Market Research • Employee • Enterprise Tools $ Integration • Students & Academic • Question Pro Research.
• Appointment Setting
we generate Business Industries Lead like Mortgage • Computer hardware • Finance & insurance • Phone card • Telecom • Health care • Travel • Advertising and media services • Research & analytics • E-Marketing • credit card etc lead
• Voice Broadcasting
These are just a few applications like Membership renewals • Subscription renewals • Event invitations • Warrantee renewals • New service offerings • Market Research Surveys • Credit Card Processing • Lead Generation • Order Status
