Inbound Services

• Order taking Services Order Processing refers to the activities involved right from the time the trained customer service representative receives a request for information, or an order for a product or service, through to the final step.

• Answering Services
There are so many types of Answering Services: Property • Government • services • Searched pricing • Attorney • Cable • Call center • Cell phone • Contractors • Industry • Emergency • Medical • Map • Doctors • Funeral home • Information • Mail receiving • Virtual office • Mortuary answering services

• Technical Support
Expertise with Spanish/ Russian / Germany / France Language call centers • Web site support • Application support • Product support • Pre- & post-sales support for tech products • High end technical support Customer support

• Inbound Customer Services
Inbound Call Center Services We Offer Include • Appointment Setting • Order Taking • Catalog Sales • Customer Service • Answering Service • Database Management • Dealer Locator Service • General Information • Literature Fulfillment • Market Research Surveys • Membership Applications

• Inbound teleservices
Inbound Telemarketing services make or receive large numbers of calls on a company's behalf. These services can be a cost-effective alternative to creating an in-house Inbound telemarketing group. Inbound Telemarketing services can be broken into two major categories





Management


 

 

 

 

 

MR. RUTURAJ DESAI (Managing Director)
 MRS. RACHANA DESAI (Director)

He is founder of Yantram BPO Services PVT LTD. With more than 07 years of experience in the BPO, He is been idle responsible Individual for setting and implementing financial plans, strategies and processes for Yantram. He is responsible for the company's financial plan and the development & evolution of its overall business strategies. Mr. Ruturaj Desai, is a Software Engineer & Civil Engineer who has fascination for numbers

 

Young Dynamic Director of Business Development Yantram BPO Services PVT LTD. With a dynamic and computer savvy skills As a Business Development Director he has developed strategic initiatives to expand competencies of an interactive BPO company. Advising executive management on strategic direction. Creating a comprehensive business plan and financial projections for a new business service. On a lead role Mr. Hambardiker is responsible for the all aspects of Sales Business Development Mr. Hambardikar has completed his Master in Computer Management in the year 2002 and stepped wisely in the industry with his master in marketing and IT skills.

Rachana Desai has Over 6 years of cross functional experience with over 3 years of experience with HR Management & accounting Experience to lead Yantram. Rachana is a Commerce Graduate and has attended several work shops on HR Management & accounting and has the ability to grow and face the challenges of business operations with confidence and proven expertise.

YANTRAM builds efficient Management Teams with Key Appointments of Directors at YANTRAM as following:

» Marketing & Telemarketing Team
» Product Updating Team
» Web Developing & Designing Team
» Technical Supporting Team
» Software Team

 

 

 

 

 

 Outbound Services

• Mortgage Lead Generation
We generate Exclusive mortgage leads • Live transfer mortgage leads • Telemarketing mortgage leads • refinance mortgage leads • buy mortgage leads • fresh mortgage leads • cheap mortgage leads • quality mortgage leads

• Insurance Lead Generation
We Offer Insurance leads • Life Insurance leads • Health Insurance leads • Insurance sales leads • auto insurance lead • business insurance lead • insurance lead services

• Collection Services
Expertise with Debt collection • Debt collection company • Data collection services • Debt Recovery services

• Market Survey
There are several uses of the word survey like • Customer Satisfaction • Market Research • Employee • Enterprise Tools $ Integration • Students & Academic • Question Pro Research.

• Appointment Setting
we generate Business Industries Lead like Mortgage • Computer hardware • Finance & insurance • Phone card • Telecom • Health care • Travel • Advertising and media services • Research & analytics • E-Marketing • credit card etc lead

• Voice Broadcasting
These are just a few applications like Membership renewals • Subscription renewals • Event invitations • Warrantee renewals • New service offerings • Market Research Surveys • Credit Card Processing • Lead Generation • Order Status