Inbound Services

•Order taking Services

Order Processing refers to the activities involved right from the time the trained customer service representative receives a request for information, or an order for a product or service, through to the final step.

• Answering Services

There are so many types of Answering Services: Property • Government • services • Searched pricing • Attorney • Cable • Call center • Cell phone • Contractors • Industry • Emergency • Medical • Map • Doctors • Funeral home • Information • Mail receiving • Virtual office • Mortuary answering services

• Technical Support

Expertise with Spanish/ Russian / Germany / France Language call centers • Web site support • Application support • Product support • Pre- & post-sales support for tech products • High end technical support Customer support

• Inbound Customer Services

Inbound Call Center Services We Offer Include • Appointment Setting • Order Taking • Catalog Sales • Customer Service • Answering Service • Database Management • Dealer Locator Service • General Information • Literature Fulfillment • Market Research Surveys • Membership Applications

• Inbound teleservices

Inbound Telemarketing services make or receive large numbers of calls on a company's behalf. These services can be a cost-effective alternative to creating an in-house Inbound telemarketing group. Inbound Telemarketing services can be broken into two major categories

Voice Broadcasting

Yantram's Virtual Receptionist is a high quality, low cost virtual phone system. Virtual receptionist is a low cost alternative to purchasing an expensive auto attendant, PBX or costly office phone system. Your customers will be impressed with the professional big company image provided by the sound of the Yantram Virtual Receptionist. This fully customizable virtual receptionist greets callers, takes messages & routes calls seamlessly.

Get a Yantram Toll Free Number with the purchase of any "Premier Rate Plan"
Unlimited voice prompts & menus provide the ultimate in flexibility
Visual Call Designer
Calls can be instantly routed to the extension & phone number of your choice
Callers can be routed to additional voice prompts or menus
Voicemail
Additional Voicemail Boxes
Web Based Account Management
Incoming calls are answered with a proffessional customized greeting you create
Unlimited extensions with instant call transfer & voicemail allows you to keep everyone in your company accessible from the office, on the road, home, or away

Instant Set Up

Sign up and get a Yantram Virtual Receptionist toll free number instantly or use your existing number. Get started in minutes.

Call Transfer

Transfer callers to the phone numbers of your choice, for example your office, home, cell phone, etc.

Unlimited Voice Prompts and Menus

Create your own Virtual Receptionist using as many voice prompts and menu options as needed.

Easy Recording Options

Record greetings by phone or with your computer microphone. (Professional talent also available)

No Busy Signals

Utilize Yantram's telecommunications infrastructure to never miss a call.

ACD - Automatic Call Distribution

Call routing on a sequential or rotational basis to multiple live representatives based on your preferences.

Day / Night / Alternate / After Hours / Holiday Greetings

Schedule unique greetings to play at the times and days of your choice.

Music / Message on Hold

Callers listen to music or customized messages while waiting to be transferred.

Keep Your Existing Toll-Free Number

Port your existing Toll Free number at no cost.

Personalized Service

Representatives will take the time to answer all of your questions and assist you from start to finish and on an ongoing basis.

Telephone and Email Support
Quick & responsive sales and technical support.

Voice broadcasting is used successfully by many industries and organizations as an effective means of communicating corporate voice messages, informational messages, past due notices, reminders and verifications.

These are just a few applications like

Membership renewals
Subscription renewals
Event invitations
Warrantee renewals
New service offerings
Market Research Surveys
Credit Card Processing
Lead Generation
Order Status

Please call us at 408-705-2785 or email us at info@thecallcenterindia.com to know more about our Voice Broadcasting .

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Outbound Services

• Mortgage Lead Generation

We generate Exclusive mortgage leads • Live transfer mortgage leads • Telemarketing mortgage leads • refinance mortgage leads • buy mortgage leads • fresh mortgage leads • cheap mortgage leads • quality mortgage leads

• Insurance Lead Generation

We Offer Insurance leads • Life Insurance leads • Health Insurance leads • Insurance sales leads • auto insurance lead • business insurance lead • insurance lead services

• Collection Services

Expertise with Debt collection • Debt collection company • Data collection services • Debt Recovery services

• Market Survey

There are several uses of the word survey like • Customer Satisfaction • Market Research • Employee • Enterprise Tools $ Integration • Students & Academic • Question Pro Research.

• Appointment Setting

we generate Business Industries Lead like Mortgage • Computer hardware • Finance & insurance • Phone card • Telecom • Health care • Travel • Advertising and media services • Research & analytics • E-Marketing • credit card etc lead

• Voice Broadcasting

These are just a few applications like Membership renewals • Subscription renewals • Event invitations • Warrantee renewals • New service offerings • Market Research Surveys • Credit Card Processing • Lead Generation • Order Status